Make your business need less of you.

I work out where AI belongs in your business, then build it with you.

Business first. AI second. No prompt lists, no shiny tools you'll never open again.

Vicki Heijnen of Blackbird Eleven

AI has been on your list for a while now.

  • You've opened Claude or ChatGPT, stared at the blank box, and closed the tab without asking it anything.
  • You've sat through an AI webinar that was either too technical or just a list of prompts you've never touched since.
  • You've tried getting it to write something and it came back sounding like everyone else's LinkedIn feed.
  • You know it could help with the admin, the proposals, the follow-ups. You just don't have the bandwidth to work out how.
  • And maybe you're a wee bit worried you're already behind.

You're not behind. You just haven't had anyone work out where it actually fits.

I start with your business, not the tools.

I'm not an AI evangelist and I'm not here to sell you software. I've spent 26 years in technology, operations and delivery, untangling how businesses actually work.

Most AI advice is generic because it has to be. It gets written without knowing anything about your business. So I start with the friction instead. Where your time leaks, which tasks drive you nuts, what keeps getting shoved to tomorrow. Then I set AI up to take that off you, in your voice, around the way you already work.

Real things I help people hand over to AI:

  • Your week in one view, not five tabs
  • Call notes that turn into actual task lists
  • The repeatable jobs you keep avoiding
  • Proposals and quotes drafted in minutes
  • Emails and follow-ups that sound like you
  • Content that keeps your voice

Two ways to start. Pick the size of the step.

Whether you'd call yourself a technophobe or a techie, we start with your business, not the tools.

Start here

Claude Untangled

Use AI without losing your voice. Or your mind.

One focused hour on Zoom. We open Claude together, set it up so it understands your business, and build one real, reusable helper for something you do every week. Follow-up call included, so it actually sticks.

£149
 
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The flagship

AI Untangled

A proper look at where AI belongs across the whole business.

A two-hour diagnostic session, an AI Opportunity Map written for your business, then a two-hour build session where we make the first thing together. Two weeks of support afterwards while you use it for real.

£595
Starts with a short call, to check it's the right fit.
I want in

Both of these started with one hour.

"I'm so pleased to say that I'm using Claude much more effectively now. If you're a business owner sitting on the fence, I definitely recommend a chat with Vicki."

Karen Gibb Social media lead nurturer, Karen Gibb Limited

In one hour we got Claude set up, walked through the key features, and built her a morning dashboard.

"Booking the Claude Untangled hour with Vicki might just be the best decision I've made since starting Lupa Coaching. By the end of the hour I was excited about how much more I could achieve with my 'new colleague' Claude. And within 2 weeks I had designed and launched a group programme that I'd been meaning to do for MONTHS."
Lois Campbell Wolffe, Lupa Coaching
Vicki at her desk

I'm Vicki.

Twenty-six years in technology, operations and delivery. I use Claude every single day in my own business, so I know where it's brilliant, where it's frustrating, and how to make it useful quickly.

You've built a business that works. The clients come, the invoices go out, and nearly all of it still runs through you.

That's the part I go after. Your ideas deserve to actually happen, and they will once the business needs less of you.

Not sure which one you need?

Half an hour to work out whether we're a good fit. Bring the thing in your business that drives you nuts, and I'll tell you honestly whether AI can help with it.

book a chat