Privacy Policy

Effective date: 4 March 2025  ·  Last updated: 7 September 2026

Blackbird Eleven ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blackbirdeleven.com ("website").

By using this website, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use our website.

1. Information we collect

We may collect and process the following types of personal data.

Information you provide voluntarily

  • Contact information — name, email address, phone number (if provided via contact forms or email communication).
  • Business information — details you share when enquiring about our services.
  • Newsletter subscription — if you sign up for updates, we collect your email address.

Information collected automatically

When you visit our website, we may collect:

  • Usage data — IP address, browser type, device type, referring website, and pages visited.
  • Cookies and tracking technologies — we use cookies to improve user experience, track analytics, and personalise content. You can manage cookie preferences via your browser settings.

2. How we use your information

We use your personal data for the following purposes.

  • To provide services — responding to enquiries, delivering business support, and fulfilling service agreements.
  • To communicate with you — sending emails about updates, services, and offers, with your consent.
  • To improve our website — analysing how users interact with our content and optimising the experience.
  • To comply with legal obligations — ensuring GDPR compliance and protecting against fraud.

3. How we share your information

We do not sell, rent, or trade your personal data. However, we may share information with:

  • Service providers — trusted third parties (for example website hosting, email marketing, analytics) who help us operate our business.
  • Legal compliance — if required by law or to protect our rights.

All third-party providers are GDPR-compliant and only process your data under strict confidentiality agreements.

4. Data retention

We retain personal data only as long as necessary for the purposes outlined above. If you request deletion of your data, we will comply unless legal obligations require us to retain it.

5. Your rights under GDPR

If you are in the UK or EU, you have the right to:

  • Access your data — request a copy of the personal information we hold.
  • Correct your data — request corrections to inaccurate or incomplete information.
  • Delete your data — request deletion of your personal information.
  • Restrict processing — request limits on how we use your data.
  • Withdraw consent — opt out of marketing communications at any time.

To exercise your rights, use the contact form and choose "a request about my data".

6. Cookies and tracking technologies

We use cookies to enhance your browsing experience. These may include:

  • Essential cookies — required for website functionality.
  • Analytics cookies — help us understand visitor interactions.
  • Marketing cookies — used for retargeting ads on social media, if applicable.

By continuing to use our website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal data.

8. Data security

We take appropriate security measures to protect your data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

9. Contact us

If you have any questions about this Privacy Policy, or if you want to exercise your data rights, use the contact form and choose "a request about my data".

10. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Please check back regularly for updates.