Make your business need less of you.

You know AI could help. You might be nervous to try it, or using it every day and wondering whether you're getting the best out of it.

I work out where AI can take some of the work off your plate, then build it with you. So the proposals, follow-ups and jobs you keep putting off take less of your week.

Business first. AI second.

Vicki Heijnen of Blackbird Eleven

AI has been on your list for a while now.

  • You've opened Claude or ChatGPT, stared at the blank box, and closed the tab without asking it anything.
  • You've sat through an AI webinar that was either too technical or just a list of prompts you've never touched since.
  • You've tried getting it to write something and it came back sounding like everyone else's LinkedIn feed.
  • You know it could help with the admin, the proposals, the follow-ups. You just don't have the bandwidth to work out how.
  • You use AI most days, but you're still guessing what to ask, checking everything twice and wondering whether there's an easier way.
  • And maybe you're a wee bit worried you're already behind.

You're not behind. You just haven't had anyone work out where it actually fits.

I start with your business, not the tools.

I'm not an AI evangelist and I'm not here to sell you software. I've spent 26 years in technology, operations and delivery, untangling how businesses actually work.

Most AI advice is generic because it has to be. It gets written without knowing anything about your business.

So I start with the friction instead. Where your time leaks, which tasks drive you nuts, what keeps getting shoved to tomorrow. Then I set AI up to take that off you, in your voice, around the way you already work.

Real things I help people hand over to AI:

  • Your week in one view, not five tabs
  • Call notes that turn into actual task lists
  • Onboarding a new client, start to finish
  • Proposals and quotes drafted in minutes
  • Emails and follow-ups that sound like you
  • Content that keeps your voice

Two ways to start. Pick the size of the step.

Neither one assumes you've used AI before.

Start here

Claude Untangled

Use AI without losing your voice. Or your mind.

One focused hour on Zoom. We open Claude together, set it up so it understands your business, and build one real, reusable helper for something you do every week. Follow-up call included, so it actually sticks.

£149
 
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The flagship

AI Untangled

A proper look at where AI belongs across the whole business.

A two-hour deep dive into how your business actually works, then an AI Opportunity Map written for you. After that a two-hour build session where we make the first thing together, and two weeks of support while you use it for real.

£595
Starts with a short call, to check it's the right fit.
I want in

Both of these started with one hour.

"I'm so pleased to say that I'm using Claude much more effectively now. If you're a business owner sitting on the fence, I definitely recommend a chat with Vicki."

Karen Gibb Social media lead nurturer, Karen Gibb Limited

In one hour we got Claude set up, walked through the key features, and built her a morning dashboard.

"Booking the Claude Untangled hour with Vicki might just be the best decision I've made since starting Lupa Coaching. By the end of the hour I was excited about how much more I could achieve with my 'new colleague' Claude. And within 2 weeks I had designed and launched a group programme that I'd been meaning to do for MONTHS."
Lois Campbell Wolffe, Lupa Coaching
Vicki at her desk

I'm Vicki.

Twenty-six years in technology, operations and delivery. I use AI every single day in my own business, Claude most of all, so I know where it's brilliant, where it's frustrating, and how to make it useful quickly.

You've built a business that works. The clients come, the invoices go out, and nearly all of it still runs through you.

That's the part I love helping with. I want you spending your time on the work you enjoy, with enough room left over to get your ideas out of your head and into the world.

Not sure which one you need?

Let's have a 30 minute chat and work out whether we're a good fit. Bring the thing in your business that drives you nuts, and I'll tell you honestly whether AI can help with it.

book a chat